Videon devices support recording of an encoded stream to either a USB or SD card. Below are steps to help make sure that a recording of a stream goes smoothly.
- Make sure the storage device is formatted to FAT32
- Insert the storage device into the Videon device
- Connect to the Videon device
- Navigate to the File Recording tab in Output Settings
- Verify that the storage device is recognized
- The File Recording section should appear similar to the following if the device is recognized:
- If the storage device is not recognized, try formatting the storage device to FAT32
- If that still does not work, please first try a different storage device, then submit a support ticket letting us know the brand and model number of the storage device that did not work
- The File Recording section should appear similar to the following if the device is recognized:
- Enter the desired file name
- The filename can be customized and will be saved with a timestamp creating a file of the format Filename_YearMonthDate_HoursMinutesSeconds.ts
- Do not use any forward slashes '/'
- Do not put spaces in the name, instead use underscores '_'
- Files are saved as .ts (transport stream), so make sure to use a player that supports .ts files or convert the file to the desired format before using it
- File chunk size - recordings will be split into 2GB chunks to ensure corruption does not occur on long recordings
- The filename can be customized and will be saved with a timestamp creating a file of the format Filename_YearMonthDate_HoursMinutesSeconds.ts
- Turn on "Record to External Storage", then click OK or Apply
- The encoded stream will record as long as this this setting is enabled. Any other outputs can be enabled and disabled independently of File Recording